Shopping: From 10:00 to 20:00 restaurant: From 11:00 to 22:00
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SAPPORO factory


Facility service

Guidance of business hours

Business hours of shopping restaurant

From 10:00 to 20:00
From 11:00 to 22:00

Store where varies in some business hours

Frontier building
Toko store
From 9:00 to 23:00
Living-in-Sapporo Federal Republic of Germany honorary consul office
Monday and Tuesday, tree from 9:00 to 16:00 (excluded on holiday)
Article 2 building
Tully's Coffee
Weekdays from 9:00 to 21:30 (LO/21: 00)
※Saturdays, Sundays, and holidays from 9:30 to 21:30 (LO/21: 00)
Toklas Sapporo showroom
From 10:00 to 17:00
※Regular holiday Wednesday / summer / year-end and New Year holidays
Brick building
Sapporo Kaitakushi Beer brewery
From 10:00 to 22:00
Photograph studio paretto
From 10:00 to 18:30
From 10:00 to 18:00 (last reception desk /17:30)
※Saturdays, Sundays, and holidays from 10:00 to 19:00 (last reception desk /18:30)
Fresh factory
From 11:00 to 18:00
※Regular holiday Wednesday
Atelier Toraku ceramic art classroom
From 10:00 to 20:00
※Regular holiday Tuesday
Ravi factory
From 10:00 to 19:00
※Regular holiday Wednesday
Small wedding ceremony Sapporo shop
From 11:00 to 20:00
※Regular holiday Wednesday
Dress shop Ravi pyuru (small wedding ceremony)
From 11:00 to 20:00
※Regular holiday Wednesday
Article 1 building
United cinema Sapporo
From 9:00 to 22:00
※Rate or service content may vary according to work, days.
North gasushorumusagatikku
From 10:00 to 18:00
※Regular holiday Wednesday / year-end and New Year holidays
From 10:00 to 21:00
Weekdays from 10:00 to 21:00 (LO/21: 00)
※Saturdays, Sundays, and holidays from 9:00 to 21:00 (LO/21:00)
From 13:00 to 22:00
※Saturdays, Sundays, and holidays from 10:00 to 22:00
Article 3 building
From 10:00 to 19:00
※Regular holiday Wednesday
Infant classroom gong kids of Shogakukan
From 10:00 to 17:30 (excluded on Saturdays, Sundays, and holidays)
Seven-Eleven Hokkaido ST Sapporo factory store
From 7:00 to 22:00

Sapporo factory card Saison

We are doing issuance of credit "Sapporo factory card Saison" with function that advantageous privilege and service are received in Sapporo factory building.

Sapporo factory card Saison counter
Place: Article 3 building 1F
TEL: 011-242-2426

Information for information

In information counter, the staff meets inquiry from customer and offers various services.
Main service
・Guidance in Sapporo factory building
・Rental of guidance, wheelchair of store you are looking for
・Rental of stroller
・Correspondence of lost article

Business hours: From 10:00 to 20:00
Place: Article 3 building 1F
TEL: 011-207-5000



Post office

Post office in Sapporo factory Place: Article 3 building 1F
From Monday to Friday from 9:00 to 17:00 call: 011-207-4030 ※Cash service from 9:00 to 19:00

Financial service

Hokuyo Bank Naebo Branch Place: Article 3 building 1F
From Monday to Friday from 9:00 to 15:00
TEL: 011-207-4411
Hokuyo Bank ATM Place: Frontier building 2F
It is celebration from 9:00 to 21:00 - 21 on 00/ Saturday and Sunday at 9:00 on weekdays
Place: Article 3 building 1F
It is celebration from 9:00 to 21:00 - 21 on 00/ Saturday and Sunday at 8:45 on weekdays
Hokkaido Bank ATM Place: Frontier building 2F
Weekdays from 9:00 to 21:00
Saturday and Sunday, celebration from 9:00 to 17:00
Seven Bank ATM Place: Article 1 building 2F
24 hours
Place: Article 3 building 1F
From 7:00 to 22:00
Saison ATM corner Place: Nishihiro ground
Receipt of money from 6:00 to 23:00
Caching from 6:00 to 24:00


Place Article 1 building 1F/ brick building 1F/3 article building 1F
Time From 10:00 to 22:00
※Please be careful in one which you cannot use of after 22:00.
※In the case of the use, excess rate is the small after 22:00: 300 yen very much: It costs 500 yen (per 1st).
Rate Small ... 200 yen size ... 400 yen
  • Public telephone

    Frontier building 1F
  • Chapel

    Use of Article 3 building 3F possibility time from 10:00 to 20:00
    ※Please refrain from the use in purpose except worship.
  • Restroom

    We are fully equipped with multifunctional restroom for woman for man, restroom for child in all facilities in all floors.
  • AED

    We establish AED (automated external defibrillator) in hall.
    Please speak to the staff of neighborhood in emergency.
    ・Article 2 building 4F elevator hall
    ・Article 3 building B1 disaster prevention center
    ・West hall hotel Krabi Sapporo
  • Smoking area

    ・Article 1 building 1F
    ・Article 2 building B1
    ・Atrium 1F
    ・Article 3 building B1
    Smoking area
  • FREE Wi-fi

    Free Wi-Fi is available in hall.
    (there is place where ※ some electric waves are hard to lead to.)
    <connected by simple registration> After the network connection of Wi-Fi, please input sex, use terminal on e-mail address, the date of birth. Registration is completed by connection from URL of reply email mention.
    FREE Wi-fi

Customer who accompanies small child

  • Nursing room

    ・Article 2 building B1
    ・Article 3 building B1
    Nursing room
  • Rental of stroller

    [rental, return place]
    ・Article 3 building 1F information
    ・The atrium B1 west
    ・Frontier building 2F connecting walkway
    ※Rental number includes limit
    Rental of stroller
  • Because it is during baby & kids' room remodeling, it is not available now

    Article 3 building 2F
    We prepare crib, break corner, playroom for child.
    Baby & kids' room
  • Restroom for infant

    ・Frontier building 2F
    Restroom for infant
  • Baby farm [sopuratikofantajisukuea]

    Brick building 1F
    Nursery staff qualification maintainer is resident and is kids park where had good day care functions that child can play alone.
    Baby farm [sopuratikofantajisukuea]

It is customer of the use with wheelchair

  • Rental of wheelchair

    [rental, return place]
    We loan by Article 3 building 1F information.
    ※Rental number includes limit.
    Rental of wheelchair
  • Elevator

    There is elevator with button at low position in all facilities in each hall.
  • Multipurpose restroom

    There is restroom to be able to use for each hall with wheelchair. Handrail and low position button are on to be easy to use wheelchair toward the use.
    ・Frontier building 2F
    ・Article 1 building 3F
    ・Article 2 building 1F, 2F
    ・The Article 3 building 1F west
    ・Article 2 building 1F, 2F
    ・Brick building 1F
  • Restroom for ostomate

    ・Frontier building 2F
    ・Article 2 building 4F
    Restroom for ostomate

Duty-free shop (TAX FREE SHOP)

Overseas customer of target product purchase is available for exemption for consumption tax by predetermined procedure.
List of stores targeted for "tax exemption"

chukokuginren card and iD dealer

There is store introducing settlement service "ginren" (ginren) for Chinese tourists and deferred payment electronic money "iD" into.
List of stores targeted for "ginren" "iD"
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