When notification replies from Sapporo factory, as a general rule, for inquiry that had you approach, we see off by E-mail.
Please set unwanted e-mails which receives, and is set to receive email from email@example.com beforehand.
For inquiry with email form from customer, we keep correspondence as prompt as possible in mind,
Having time when get up in the following situation would appreciate your noting that may not reply.
・Inquiry contents (when confirmation and investigation to the person concerned take time)
・The time when received even brief contents in the case of until 20:00 ... 10:00, the following day